What We Do

What We Offer

Partner

We partner with end clients, research firms and other independent moderators looking to conduct Branding Studies, Concept and Communications Testing, Usability Studies, CX (Customer Experience), Customer Journey Mapping, Packaging Design Optimization, New Product Development, and Dial Sessions.

Develop Our Toolbox

At CBB Research, we continue to develop our toolbox, adapting multi-disciplinary methodologies to approach each project with individualized efforts. We are widely practiced in all the major online platforms and are proud to offer the latest simultaneous interpreting features with videoconferencing and teleconferencing systems. We continue to hone and expand our skills through various professional associations, to keep up with the trends in today’s realities in research.

Approaches

In-person Approaches: Focus Groups, One-on-one interviews, in-home interviews, ethnographic and in situ research.

Virtual approaches: Online Bulletin Boards, Chat boards, webcam groups, Telephone interviews and in-the-moment studies using mobile devices

CLIENT FEEDBACK

"Cris is one of my favorite moderator partners. I have worked with her over the last several years and each time, she has brought enthusiasm, strategic insight and a genuine sense of partnership to the project. And her skill at moderating both English and Spanish-language groups and identifying culturally-specific nuances is remarkable. This year, I was unable to deliver a final presentation for a project that I’d led and Cris graciously filled in for me. Not only was my client comfortable with her stepping in, but his feedback on her performance was glowing! I would highly recommend her for any study.”

"A big thank you! It was great work with you. I appreciate all that you did to pull everything so quickly. And, the work which you did was top-notch. We have made many significant enhancements and adjustments to our program, based on your research. I look forward to working with you again.”

"Just wanted to let you know what a great job Cris did with the bank groups. Very skilled at moderating, and especially important for this team, very collaborative. They really liked her too and leveraged her skill set very well. The groups were challenging for several reasons… But Cris definitely met the challenge!”